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The ACCC recognised by abiding by the standards set out in the Codes, Pest Managers and Termite System Management Installers who opt to be bound by these Codes are required to satisfy specific levels of technical experience and education in termite management practices in order to become a signatory to those codes. .

AEPMA Codes of Practice set out industry standards of conduct. They are guidelines for honest dealing between Pest Managers and their clients and they outline exactly what a customer can count on from a pest management company, when they consent to engage its services.

Establishing an independent process for assisting clients and professional pest managers to resolve any complaints or disputes that might arise as a result of a termite management agency; and

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People, businesses and organisations who sign up to those Codes of Practice dedicate to following and complying with all the Codes goals, best practice requirements and stipulations.

Features, benefits, and limitations of currently registered systems, techniques, products, and, technologies for managing termites when constructing a new residence or in an existing building or structures; and,

Best practice (ground rules) governing how these systems, techniques, products, and, technologies ought to best be commissioned, applied and/or installed.

A 2012 Industry Study commissioned by AEPMA estimated the average cost of treatment and repair of harm to be approximately $10,000 per house. A 2003 survey by Archicentre (the Building Advisory Service branch of the Royal Institute of Architects) estimated that 650,000 Australian homes had become infested with termites over the previous five decades.

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Termites are an increasing problem in Australia. Especially risk levels in houses are rising as construction of the majority of homes since the 1960s has been of a greater risk kind due to the use of concrete slabs with little clearance from the ground and also the usage of soft wood timber for framing.

To most people, their most important asset is the home and therefore it is important that termite protection remain a priority for every home owner. .

In September 2017, the Australian Competition and Consumer Commission (ACCC) granted authorisation to the Australian Environmental Pest Managers Association (AEPMA) in respect of codes of practice for termite management.

The ACCC recognised that by abiding by the standards set out in the Codes, pest managers that chose to you could try this out be bound by the codes were required to satisfy specific levels of technical experience and education in pest management clinics in order to become a signatory to the codes.

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The Australian Competition and Consumer Commission (ACCC) promotes competition and fair transactions in markets to the benefit of consumers, businesses and the community. The ACCC is an independent commonwealth statutory authority whose function is to enforce the Competition and Consumer Act 2010 and a range of additional legislation promoting competition, fair trading and regulating national infrastructure for the benefit of Australians.

For additional questions or enquiries regarding the ACCC, please refer to their website at www.accc.gov.au. .

A code of practice sets out industry standards Source of conduct. They are guidelines for honest dealing between you and pest controllers and they allow consumers know what businesses agree to in dealing with them. The codes of practice which have been lodged with AEPMA would be to represent the whole of industry.

The Code has been drawn up by an expert technical look at this now committee and sets out the current best actions to take in dealing with termites. The codes of practice are often revised to ensure they are technically correct and set out the very best options for dealing with termites in Australia.

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Yes of course. One of the reasons why the ACCC granted authorisation to the industry codes of practice was that before, consumers were required to buy duplicates of the Australian Standards to see that the minimum requirements necessary in termite work. The codes of practice can be obtained free of charge and can be downloaded from the AEPMA site at www.aepma.com.au.

They can also be obtained from an accredited code of practice pest controller you simply need to ask! .

The codes set out dispute resolutions and disciplinary action which could be levied in respect of a breach of the codes. Signatories to the codes must agree to be bound by the dispute resolution procedure set out in the Codes. Codes signatories must have documented consumer complaints handling processes which comply with the Australian Standards for Complaints Handling in Organisations (ASISO 1002/206).

Complaints which cannot be resolved by the Code Compliance Manager are escalated to a Code Disciplinary Committee. .

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Suspend use of this Code until the party in question can demonstrate ongoing ability to comply with this Code.